FAQs

1. What products do you sell?
We specialize in high-quality T-shirts, shorts, and caps for men, women, and kids. Our collection includes everyday essentials and unique designs perfect for casual wear, sports, and street style.

2. Are your products genuine?
Yes, all products sold at Spidershort are 100% authentic and made with premium materials for comfort, durability, and style.

3. Do you offer free shipping?
Yes, we provide free shipping on all orders within the United States.

4. How long will it take for my order to arrive?
Orders are typically processed within 1–2 business days. Delivery usually takes 5 to 8 business days.

5. What is your return policy?
We accept returns within 30 days of delivery. Returns are free to ship back, with no restocking fees, and no items are marked as final sale.

6. How do I start a return?
To initiate a return, please contact us at keenanprieto20@gmail.com or call +1 567 979 4216. We will provide instructions and a prepaid return label.

7. Can I exchange an item?
We do not offer direct exchanges. You can return the original item for a refund and place a new order for the desired product.

8. How can I contact customer support?
You can reach us via:

9. How can I stay updated on new arrivals?
Sign up for our newsletter or follow us on social media to be the first to know about new styles, exclusive drops, and special offers.